Do you Ship Internationally ?
Yes, we ship Internationally.
Shipping is FREE !! You can check the shipping delivery time in each product by choosing the options you want on the product page.
Do I need an account to place an order?
You do not need an account to place an order. Just add the products you wish to order in the cart and proceed to checkout !!
Who should I contact if I have any queries?
For any inquiries please use our contact form or send an email to firstname.lastname@example.org
How do I track my order ?
You can track your order through our website with your tracking number by visiting the Track your Order page.
Upon placing your order, you will receive a confirmation email with your order number. You can track the status of your order by using that number and your email address.
How can I cancel or change my order ?
You cannot cancel or change your order. You will only get a refund if your order is not arrived as expected. You will also get a refund if you receive a broken item.
How can I return a product
If you happen to get a product that doesn’t meet our quality standards or has a defect, please let us know within 14 days. We’re here to help and will work quickly to resolve the issue. Once we receive the product in its original packaging, we’ll process your refund promptly. Your satisfaction is our top concern.
If your product is not what we advertised, you will get a refund. If you wish to return your product for some reason please contact email@example.com.
How long will it take to get my package ?
It depends on where you are located.
We are currently using different shipping methods for our products. In most cases your product should arrive between 8-15 days.
Please check below for an average estimate depending on your location !
United States: 8-15 days
Europe: 8-15 days
Canada: 9-20 days
Australia: 9-15 days
New Zealand: 9-14 days
Mexico: 12-17 days
Asia: 7-15 days
For locations not specified above, we anticipate a delivery timeframe of approximately 10-20 days. If, for any unforeseen reason, we are unable to fulfill your order to your specific location, you will be promptly notified and issued a refund.
Please keep in mind that we typically process orders on the following business day after your purchase.
Do you provide any warranty ?
In some cases we do. Please contact firstname.lastname@example.org if you have a question about a particular item.